Get started
WhatsApp is quickest. Tell us which certificate you need, where you are, and which country the document is going to — that is enough for us to quote you the full cost, including any apostille, before you commit to anything.
How to reach us
The fastest route, and the one most of our clients use — including those applying from overseas.
Best if you are sending scanned documents or coordinating a multi-document pack.
Office
Easy Services GroupThe Campus, Cnr Sloane & Main
Bryanston, 2021
Johannesburg, South Africa
What to tell us
To quote you accurately in one message rather than three, include:
- Which certificate you need — birth, marriage, death, letter of no impediment, vault copy — or simply what you are applying for, and we will work out which documents that authority requires.
- The full names exactly as registered, including maiden names and any previous surnames.
- The date and place of the event — as accurately as you can.
- Where you are now — in South Africa, or which country you are living in.
- Which country the document is for. This determines whether you need an apostille, embassy attestation, a sworn translation, or none of these.
- Any deadline you are working to, such as a visa appointment or submission window.
We will come back with the total cost and a realistic timeline. If your record looks like it needs the slower archive route, or if you are starting too early against a certificate-freshness rule, we say so before you pay — not after.
Sending us documents
Once we have confirmed what your case needs, you will email or courier us a certified copy of your ID or passport and any existing certificates or reference numbers that help locate the record. We will give you the delivery address and a checklist so everything arrives right the first time.
Do not send original identity documents. Certified copies are what the applications require.
Before you get in touch
Two things worth knowing, so nobody wastes anybody's time:
We are a private document service, not the government. Certificates are issued only by the Department of Home Affairs; we cannot change what a record contains, and we cannot make the department go faster. What we do is get the application right before it is lodged, keep it moving, and collect it the day it is ready.
You are also entitled to apply directly to Home Affairs yourself at no service cost. People use us to avoid the queueing and follow-up, and because applying for the wrong version of a certificate costs weeks. That is a fair trade for some people and not for others, and you should choose with that in front of you.